Term and Conditions

1. General Information

Shoe Fancy Shop (“we”, “us”, or “our”) operates the website shoefancyshop.com, offering premium footwear including boots, clogs, flats, heels, loafers, oxfords, sandals, sneakers, and athletic shoes to fashion-conscious customers worldwide (excluding certain Asian countries and remote areas).

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Be responsible for maintaining the confidentiality of your account credentials
• Comply with all applicable laws and regulations
• Accept responsibility for all activities that occur under your account

3. Product and Service Description

We take pride in offering:

• High-quality, fashion-forward footwear for various occasions
• Detailed product descriptions, images, and sizing information
• Two convenient shipping options (Standard and Free Shipping)
• A straightforward returns process for most items (excluding sandals and customized products)

While we strive for accuracy in product representations, slight variations in color or texture may occur due to monitor settings.

4. Order and Payment Terms

Order Processing

• Orders are processed within 1-2 business days (excluding weekends and holidays)
• You will receive an order confirmation email with details
• We reserve the right to refuse or cancel any order for any reason

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

Shipping

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)
• Delivery times are estimates and may vary due to customs processing
• Some remote areas may experience longer delivery times

5. Returns and Refunds

Return Policy

• 15-day return window from receipt of order
• Items must be unworn, in original condition with tags and packaging
• Non-returnable items: sandals, worn items, customized products
• Customer responsible for return shipping unless error on our part

Refund Process

• Processed within 5 business days after receiving and inspecting return
• Issued to original payment method
• Original shipping fees non-refundable unless return is due to our error

Exchanges

• New item shipped after receiving and processing return
• Price differences will be adjusted accordingly

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Shoe Fancy Shop and protected by intellectual property laws. You may not:

• Reproduce, duplicate, copy, or resell any part of our website or products
• Use our content for commercial purposes without express written permission
• Use any data mining or extraction methods on our website

7. Liability Limitations

Shoe Fancy Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Any errors or omissions in website content
• Any third-party actions or conduct

Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

8. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Houston, Texas.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms or any other inquiries:

Shoe Fancy Shop
1778 Mulberry Street
Houston, US 77032
Email: [email protected]